Privacy Policy
1. Introduction
Welcome to the Keep Nomad platform.
We take your privacy very seriously and want to be transparent by explaining how we use your personal data and how you can manage it. This Privacy and Data Protection Policy (“Policy”) must be read together with our Terms of Use and Conditions (“Terms”).
The Processing of Personal Data is a condition for using the Keep Nomad portal, features or website (“platform”). It is not possible for us to offer the benefits of our services, promotions and access to free content without having access to your personal data.
At Keep Nomad, we know that your personal data (“Data”) are valuable assets and must be kept secure. Therefore, in this Policy, we will strive to make it very clear how and why we use your data.
2. Key concepts
2.1. What is personal data?
Personal Data is information that identifies a natural person, for example: email, CPF (Brazilian tax ID), telephone number and address. When Personal Data relates to racial or ethnic origin, religious belief, political opinion, trade union membership or membership of an organization of a religious, philosophical or political nature, data concerning health or sex life, or genetic or biometric data, when linked to a natural person, it is considered Sensitive Personal Data and must be processed with even greater care by companies.
2.2. What are cookies?
While browsing the internet, when you access social media websites, news portals, online stores and others, these sites may send small text files (cookies) to your browser in order to record your behavior. Among other purposes, they are used to identify the user and their preferences, adjust the language once you have chosen it, measure and analyze activity on the site to improve navigation, and display ads according to the profile specified by the user.
2.3. What is the LGPD?
LGPD is the acronym for the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados – Law No. 13.709/2018). The LGPD establishes rules on the collection, storage and sharing of personal data, assigning and ensuring the protection of the personal data of Brazilian citizens both inside and outside Brazil.
3. How and which Data do we collect?
3.1. Through your registration on the Keep Nomad platform
When you create a user account on the platform (whether during a free period or not), we ask for your full name, email address, CPF, mobile phone number, full address, date of birth, credit card details, and the creation of a login and password. In addition, we ask if you would like to upload your photo to personalize your client area, but this is not mandatory.
3.2. Through your navigation on the platform
We collect data when you browse our platform, fill in forms, participate in promotions and online events, and through other interactions you may have with our services. This also occurs when you access our services from different devices such as: laptop, computer, mobile phone or other access device. The Data we collect in this case are: your approximate location (latitude and longitude), your IP address, information about your access device (type of operating system, device model), information on your internet connection, type of browser, and the pages and content you access in our Services.
3.3. Through third parties
We may also use some of your Data obtained from publicly available sources, service providers and our partners.
3.4. Through cookies
Through the use of cookies, we identify your visiting habits, your preferences, ad delivery and audience analysis.
– What are cookies?
Cookies are small text files sent to and stored on your computer. These small files are used to recognize, track and store your browsing activity as an internet user.
– How does our platform use cookies and other tracking technologies?
We use cookies and other tracking technologies to identify you and your interests, remember your preferences and track the use of our platform. We also use cookies and other tracking technologies to control access to certain content on our platform, to protect it, and to process any requests you make to us.
For platform administration and for research and analysis purposes, Keep Nomad works with third-party service provider partners to track and analyze usage statistics and help improve the user experience on our platform.
– What categories of cookies do we use and for what purposes?
Strictly necessary/technical
These cookies are necessary for the operation of the platform; without them it becomes impossible to perform some platform functionalities. They allow you to browse and use our services and features (for example, security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user Data from unauthorized third parties). Therefore, it is not possible to refuse these cookies if you want to browse and consume our content.
Analytics/Performance
These cookies collect information anonymously. The results we receive from this analysis are provided in an aggregated form and do not allow direct or indirect identification of the User. These cookies allow us to determine information such as the number of visitors to a page, how visitors arrived at the site, and which pages were accessed. For example, these cookies track the pages that are visited most frequently and the location of our visitors. These cookies include, for instance, Google Analytics cookies.
Functionality
Cookies in this category allow Keep Nomad to operate the platform according to the choices you make. They allow us to “remember” your previous visits to the platform. For example, we will recognize your username and remember how you customized your content within the platform, allowing us to offer you, whenever you return, the same customizations you previously set.
Advertising and targeting
These cookies collect information about your activities on the platform and on other websites in order to deliver targeted advertising. We may also allow our third-party service providers to use cookies on the platform for the same purposes described above. The third-party service providers that generate these cookies, such as Google, Facebook and others, have their own privacy policies and may use their cookies to target advertising to you on other websites, based on your visit to our platform.
– Use of third-party cookies
Service providers, with our authorization, may use their own cookies in the Services. Such cookies will collect your Data on our properties for the purposes set out in this Policy.
“Third-party cookies” are cookies that third parties place on your device through our platform, in order to help us measure and improve the effectiveness of our communications. For more information about how these companies collect and use information on our behalf, please refer to their respective privacy policies (e.g., Google and Facebook).
– Which cookies do we use?
Name: Active Campaign
Provider: Active Campaign
Purpose: Email/Mail Marketing
Retention: 60 days for users who have no interaction
Type: Marketing
Name: Facebook Ads
Provider: Facebook
Purpose: Advertising
Retention: We do not have individualized data
Type: Marketing
Name: Google Ads
Provider: Google
Purpose: Advertising
Retention: We do not have individualized data
Type: Marketing
Name: Google Analytics
Provider: Google
Purpose: Statistics
Retention: We do not have individualized data
Type: Statistics
Name: Google Optimize
Provider: Google
Purpose: Statistics
Retention: We do not have individualized data
Type: Statistics
Name: Google Tag Manager
Provider: Google
Purpose: Statistics
Retention: We do not have individualized data
Type: Statistics
– How can I change or block cookies?
Browsers are usually set to accept cookies by default. However, you can change these settings at any time to block cookies or to alert you when a cookie is being sent to your device.
There are several ways to manage cookies: you can block cookies from a specific website, block third-party cookies related to a specific website, or block all cookies. But be aware that blocking all cookies will affect your experience, as it will not be possible to identify your preferences on the platform or recommend relevant content and advertising.
To learn more about cookie settings, please consult your browser’s instructions. Remember that you must apply the chosen configuration on all devices used to access the Services (such as computers, smartphones and tablets).
You can consult the respective settings of our main browsers here: Internet Explorer, Edge, Chrome, Safari, Firefox and Opera.
4. For what purposes do we use your Data?
4.1. To provide personalized Services to you
We collect your Data so we can deliver content, process payments and direct Services that may be of interest to you. Your Data helps us create a personalized experience according to your interests.
4.2. To communicate with you in a differentiated way
We collect your Data to improve our Services, enhance our technical and operational support, and respond as quickly as possible to your requests when you contact us.
4.3. To increase security and protect your rights
Some Data is stored in order to prevent illegal and suspicious activities.
4.4. To improve and develop new services
We use your Data for research and data analysis (analytical intelligence) to improve and offer new services.
4.5. To comply with legal obligations
We keep your Data so that, if necessary, we can comply with legal and regulatory obligations, whether judicial or administrative.
5. How do we handle children’s Data?
We seek not to collect data from children (individuals under 13 years of age). The minimum age to use our platform and to participate in promotions and offers is 13 years. Before storing data, we request, at the time of registration, the user’s CPF and date of birth in order to validate their age.
6. With whom do we share your Data?
6.1. Which Keep Nomad partner companies control your Data?
Keep Nomad group companies share infrastructure, systems and technology with each other so that you always have an integrated experience and the same standard of service across all Services offered.
Your Data is controlled by the company:
I.I.C.N.Da Gama Filho (CNPJ 29.237.191/0001-91)
6.2. Sharing with third parties
We share your Data with some of our partners that help us in the execution of our Services, such as: payment method providers and integrators, credit card companies, marketing and advertising service providers, judicial, police or governmental authorities, service providers for maintenance of our platform, and data analysis providers aimed at enriching our database for personalization and improvement of services. All service providers are contractually bound to confidentiality and to comply with the applicable law and with this Policy.
7. Hyperlinks to other websites
Our platform may contain links to other websites (hyperlinks). Please remember that our Policy applies only to our platform and access to our Services. We recommend that when you click on a link to another site, you read that site’s privacy policy.
8. How do we protect your Data?
We use recognized technical market standards to maintain the security and privacy of your Data.
We have comprehensive measures in place in terms of technology and organizational processes. We adopt measures to protect your Data against unauthorized access, alteration, use and destruction, including: access management, physical asset management, encrypted communications and internal cybersecurity policies.
9. You in control – Your user rights
At any time, you can decide about the updating and the way we process your Data. You may, free of charge, revoke previously given consent, correct, update or delete your Data.
To do so, if you wish to carry out any of the actions mentioned above, or if you simply wish to better understand, clarify any doubts, or confirm the existence of any processing, please contact our support team via email at: [email protected].
If you request the updating, correction or deletion of your Data, Keep Nomad will respond to the request within up to 15 days. After deletion, Keep Nomad may retain your Data only (a) for the period necessary for judicial, administrative or arbitration proceedings, (b) to comply with legal and/or regulatory obligations, (c) for the regular exercise of rights, such as, for example, enforcing rights based on the subscription contract and/or applicable Terms, or (d) in anonymized form.
We store your data for the entire period in which you browse our platform and use our services, or if you are a potential customer and wish to follow our updates and news. If you remain inactive on our platform for a period of 1 (one) year from your last visit, we will delete your data from our database.
10. International Data Transfers
To provide our services, some of your Data may be transferred to other countries. This transfer will occur when we use cloud services for data processing or storage located outside Brazil. Rest assured that, in these situations, we will also comply with all requirements established in the applicable law and in this Policy, as well as adopt best market practices to ensure the protection and privacy of your Data.
11. Contact
We are here to listen. Please contact us if you have any request, question or suggestion regarding this Policy.
Support team – [email protected]